CEU Product for Florida Adult Family Care Home - How Best to Get Along with Difficult People: Residents, Resident Family Members and Employees
The title is: How Best to Get Along with Difficult People: Residents, Resident Family Members and Employees. 3 CEUs for Florida Adult Family Care Homes.
It covers critical areas of ongoing interaction that is required in a small care home that contributes to effective, non-confrontational relationship management. Relationship strategies addressing interactions with behaviorally challenged residents, care coordinators and monitors and employees are discussed with a real-life drama playing out in the text to help users visualize themselves in certain situations.