Programmatic Policy Development Assistance for Mississippi Adult Day Care

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A system of governance includes both Routine and General Policies and Procedures and Personnel Policies and Procedures. These cannot be arbitrary items, simply purchased and used to satisfy a regulatory requirements.

These policies govern your operation and provide legal protections for you, those you serve and those you employ. While you must comply with state requirements, there are also other optional, but no less important items that should be included.

An an example we do ensure state requirements are covered. We conduct a minimum of two, (2) interviews with you. This helps us to measure and identity the type of program you plan to operate. Then we craft a system of governance, which includes all Policies and Procedures. As an example here are some of the main contents:

Section Number	Content	Page
A	Programs Goals and Purpose	4
B	Who Qualifies for Admissions – Plan of Care Development	5
C	Intake Screening and Assessment Tool - Care Plan Development	8-11
D	Telephone Prospect Process and Form	12-13
E	Refund and Discharge Policy	14
F	Assessing Fees	15
G	Staffing Pattern and Schedule	15
H	Daily Activity Planning Sample	17
I	Daily Building Opening Process	18
J	Evening Shut Down	19
K	Shower Schedule	20
L	Procedure for Rendering Personal Care	21
M	Job Descriptions Includes Specific criteria from the State affecting all positions	22-31
N	Accounting/Financial Policies and Procedures, including: 1. Managing Purchases from Medicaid Waiver Agents 2. Reporting Requirements	32-34
O	The Program Participant File: Required Contents	34
P	Safety Policy, including: 1. Handling Maintenance Issues and Other Emergencies	35-37
Q	Floor Plan/Evacuation Route	38
R	Unloading and Loading Vehicles Daily	38
S	Food Safety and Handling Guidelines	39
	Employee Background Checks	41
T	Medication Guidelines – Administration and Storage	42-50
U	Abuse, Neglect and Exploitation Policy and Rights Review, including: 1. How center ensures all resident civil rights observed 2. Grievance Procedure – Georgia 11.20 3. Definitions of Abuse	51-52
V	Reporting Requirements: Including Unusual Incidents/Grievances	53-54
W	Employee Training Curriculum	55-58
Y	Compliance Policies 1. ADA Policy 2. Critical Incident Management Policy 3. Employee Screenings and Exclusion Policy 4. HIPPA Compliance Policy 5. (LEP) Limited English Policy 6. Social Security Verification Policy 7. Quality Management Policy 8. Anti-Discrimination Policy 9. Participant Complaint Management Policy	59-74 59 60-63 64-65 66 68 69-70 71-72 73 74